Terms & Conditions

Welcome to Asian Meal Preps (“we”, “us”, “our”). Please read these Terms and Conditions (“Terms”) carefully as they govern your access to and use of our website www.asianmealpreps.com.au and the services and products offered by us, including the purchase of our meal preparation products (collectively, the “Services”).

By accessing our website, placing an order, or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

• Product Descriptions: We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that descriptions or other content are error-free.

• Allergies and Dietary Requirements: Our meals may contain allergens. It is your responsibility to review ingredients and allergens provided for each product before purchasing or consuming.

• Availability: Product availability may vary and is subject to change without notice. We reserve the right to limit quantities.

• Placing Orders: Orders can be placed online via our website. All orders are subject to acceptance and availability.

• Pricing: All prices are listed in Australian Dollars (AUD) and include GST where applicable.

• Payment: Payment must be made at the time of ordering through the payment methods provided on our website.

• Order Confirmation: You will receive an order confirmation email once your order has been successfully placed.

• Delivery Areas: We deliver to selected postcodes. Delivery zones are listed on our website and may change from time to time.

• Delivery Times: Delivery or pick-up times are approximate and may vary due to circumstances beyond our control.

• Delivery Instructions: It is your responsibility to provide accurate delivery details and instructions. We are not liable for lost, stolen, or spoiled products if incorrect information was provided.

• Missed Delivery: If no one is available to accept delivery, meals may be left at the specified location at your risk.

• Cancellations: Orders may be cancelled up until the order cut-off time listed on our website. After that, cancellations may not be possible.

• Refunds: Due to the perishable nature of our products, refunds or exchanges are only offered if the product is faulty, not as described, or required by Australian Consumer Law. To request a refund, contact us at [insert email] within 24 hours of delivery with details and photographs of the issue.